Zammad
95 · HealthyTicketing and helpdesk system with email, chat, phone and social channels in one view.
Open source Helpdesk & live chat
Chatwoot
89 · HealthyOmnichannel customer support inbox covering website chat, email, WhatsApp and social channels.
FreeScout
76 · StableShared-inbox helpdesk in PHP, close in spirit to Help Scout, extended through modules.
Helpdesk
76 · StableTicketing system with SLAs, a customer portal, canned responses and a knowledge base, built on the Frappe framework.
DeskcommCRM
70 · StableChat-first CRM for teams that sell over WhatsApp, with AI agents, sales pipelines and a shared inbox.
osTicket
54 · CautionVeteran PHP support-ticket system that routes inquiries from email, web forms and phone.
Papercups
15 · At riskLive chat widget and support inbox built with Elixir and React.
Source-available and unverified licenses
The code for these is public, but the license is not an OSI open source license, or we have not verified it yet. Check the license notes on each project before relying on it.
Chaskiq
Live chat, help center and in-app messaging platform with bots and outbound campaigns.
Will it still be around?
At risk
Score 36/100
Can a business use it freely?
Free, no reselling
AGPL-3.0 with Commons Clause · source-available, not open source
Flat Rate Deploy
A 25-seat team on Intercom Essential pays about $725 a month. Chaskiq on OpenTools costs $39 a month, setup included, so you save $686 a month, about $24,696 over three years.
Monthly cost
- Chaskiq on OpenTools
- $39
- Intercom
$725
You save each month
$686/mo
95% less than today
Saving from month one
You save
- Over 3 years
- $24,696
- In year one
- $8,232
List price checked 7 Oct 2026 · Source · Disclaimer
Health score: 36/100
At risk · activity, bus factor and issue responsiveness, from GitHub
Score v2 · How it works
Activity
45% weight43/100
- Last commit 101 days ago (79/100).
- 1 commits in the past 12 months (13/100).
- 0 releases in the past 12 months (0/100).
Bus factor
30% weight0/100
- Top contributor wrote 100% of the last 1 commits (past 12 months).
- 1 people authored those commits.
- Small sample: treat this part with caution.
Responsiveness
25% weight66/100
- 69% of all issues are closed (64 open, 145 closed) (66/100).
- Too few recent issues to measure reply rate.
License
Free, no reselling
AGPL-3.0 with Commons Clause · Source-available, not open source
What you need to do
Free to self-host and use in your business, changes included. You may not sell it or offer it to others as a hosted service that competes with the vendor.
For Chaskiq
The Commons Clause removes the right to sell the software, including paid hosting or support built on it.
AGPL-3.0 with Commons Clause · Source-available, not open source. The code is public, but the license restricts how you can use it, usually by banning competing hosted services or capping production use. Not open source.
License text checked 2026-10-09 · Read it
GitHub activity
- Stars
- 3.6k
- Forks
- 509
- Commits, 12 mo
- 1
- last 3 months ago
- Releases, 12 mo
- 0
- last 2.9 years ago
- Contributors
- 24
- 1 in last 1 commits
- Open issues
- 64
- 145 closed
Snapshot from 2026-10-09
Top contributors
No pull requests merged on GitHub since 10 October 2025. Some projects, such as Odoo, merge changes outside GitHub's merge button, so their contributors don't show here yet.