Open source alternatives to Help Scout

2 open source projects replace Help Scout, ranked by how safe each is to depend on.

76 · Stable

Shared-inbox helpdesk in PHP, close in spirit to Help Scout, extended through modules.

AGPL-3.0★ 4.6kLast commit 6 days ago

76 · Stable

Ticketing system with SLAs, a customer portal, canned responses and a knowledge base, built on the Frappe framework.

AGPL-3.0★ 3.4kLast commit 3 days ago

76 · Stable

76 · Stable

At a glance

Health and license are separate verdicts: a project can be well maintained and still not be open source.

Project	Health	License	Stars	Last commit
FreeScout	76 · Stable	Free, share hosted changesAGPL-3.0	4.6k	6 days ago
Helpdesk	76 · Stable	Free, share hosted changesAGPL-3.0	3.4k	3 days ago

Help Scout is a paid helpdesk & live chat product. See all open source helpdesk & live chat tools, ranked the same way.

Scores last refreshed from GitHub on 9 October 2026. How we score.