OpenSoft

Open source alternatives to Intercom

3 open source projects replace Intercom, ranked by how safe each is to depend on.

Chatwoot

89 · Healthy

Omnichannel customer support inbox covering website chat, email, WhatsApp and social channels.

Free core, paid extrasMIT★ 38kLast commit today

DeskcommCRM

70 · Stable

Chat-first CRM for teams that sell over WhatsApp, with AI agents, sales pipelines and a shared inbox.

Free to useMIT★ 4.5kLast commit today

Papercups

15 · At risk

Live chat widget and support inbox built with Elixir and React.

Free to useMIT★ 6.1kLast commit 4.4 years ago

Source-available and unverified licenses

The code for these is public, but the license is not an OSI open source license, or we have not verified it yet. Check the license notes on each project before relying on it.

erxes

88 · Healthy

Plugin-based business platform that combines CRM, marketing campaigns, a team inbox and a support desk.

Free, no resellingAGPL-3.0 + extra terms★ 4.1kLast commit today

Chaskiq

36 · At risk

Live chat, help center and in-app messaging platform with bots and outbound campaigns.

Free, no resellingAGPL-3.0 with Commons Clause★ 3.6kLast commit 3 months ago

At a glance

Health and license are separate verdicts: a project can be well maintained and still not be open source.

ProjectHealthLicenseStarsLast commit
Chatwoot89 · HealthyFree core, paid extrasMIT38ktoday
DeskcommCRM70 · StableFree to useMIT4.5ktoday
Papercups15 · At riskFree to useMIT6.1k4.4 years ago
erxes88 · HealthyFree, no resellingAGPL-3.0 + extra terms4.1ktoday
Chaskiq36 · At riskFree, no resellingAGPL-3.0 with Commons Clause3.6k3 months ago

More in Helpdesk & live chat

Intercom is a paid helpdesk & live chat product. See all open source helpdesk & live chat tools, ranked the same way.

Scores last refreshed from GitHub on 9 October 2026. How we score.